For the healthcare facility RYSTRA INTERNA Dobřany we created a modern web portal that makes it easier for patients to access information about the services provided, book appointments, and communicate with doctors. The site emphasizes accessibility and easy orientation for all age groups.
Key project outcomes
The goal of the project was to create a clear and trustworthy website for an internal medicine practice that provides patients with all the necessary information and simplifies administrative processes such as booking appointments or requesting prescriptions.
The portal includes a presentation of the medical team, an overview of services, an online appointment booking system, and a section with news and preventive care recommendations for patients.
- Responsive website with an emphasis on accessibility (WCAG 2.1 AA)
- Online appointment booking system with a choice of dates and doctors
- Section with preventive care recommendations and healthcare articles
- Integration with the practice management system for appointment synchronization
Challenges & solutions
The healthcare facility had no web presence of its own, and all communication with patients took place over the phone. This led to an overloaded reception desk and made information hard to reach outside office hours.
Project challenges:
A website for a healthcare facility must meet strict requirements for accessibility and patient data protection while remaining intuitive for older users.
Accessibility for all age groups
A large share of the patients are seniors who may not be used to modern web interfaces. The design had to be as clear as possible, with large type and simple controls.
Protecting healthcare data
The online booking system works with patients' personal data, so it had to meet the requirements of the GDPR and personal data protection legislation in healthcare.
Our solution:
We designed a clean, clear layout with large buttons and contrasting colors for maximum readability. The booking system was reduced to a minimum number of steps with clear visual guidance for the user.
- Accessible website meeting WCAG 2.1 AA, optimized for screen readers
- Simple three-step booking system with SMS confirmation
- Secure communication with encryption of patients' personal data
- Integration with the practice management software for automatic synchronization of available appointments
Project Q&A
The patient selects a doctor, the required service, and a preferred date. The system shows the available times and, after confirmation, sends the patient a confirmation SMS. An automatic reminder arrives the day before the visit.
Yes, the site meets the WCAG 2.1 standard at the AA level. It is optimized for screen readers, supports text enlargement, and has sufficient color contrast for easy readability.
All personal data is encrypted and stored in compliance with the GDPR and Czech personal data protection law. Access to the data is restricted to authorized medical staff only.